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Contact Support

If you're running into an issue or have a question about Golfify, the support team is here to help. Whether you're a host setting up an event or a player trying to join one, you can reach out and we'll get back to you as quickly as we can.

How to Get in Touch​

Email​

Send an email to [email protected]. This is the quickest way to reach the team.

In the App​

  1. From the home screen, tap the gear icon to open the Account Menu.

  2. Tap Support & Feedback to expand the section.

  3. Tap CONTACT US to open an email to the support team.

What to Include in Your Message​

To help the team resolve your issue faster, try to include:

  • Your email address — the one you use to sign in to Golfify
  • The event name — so the team can find it quickly
  • What happened — a brief description of the issue or question
  • Any error messages — a screenshot is helpful if you see one
  • Your device — whether you're on iPhone, Android, or the web

The more detail you can share, the faster the team can help.

Response Times​

The Golfify support team typically responds within 24 hours. If your event is happening soon and the issue is urgent, mention that in your message so it can be prioritised.

tip

If you're a host and your event is live, include "LIVE EVENT" in your email subject line so the team knows to prioritise it.